Riseupclub Info Desk

1. Introduction

Riseupclub Info Desk respects your privacy and is committed to protecting personal data in compliance with Indian data protection laws including the Information Technology Act, 2000 and applicable rules.

This Privacy Policy explains how we collect, use, store, and protect information in connection with our messaging and communication services.

2. Information We Collect

We may collect:

a) User Information

  • Name
  • Business details
  • Phone number
  • Email address
  • Billing information

b) Device & Technical Information

  • IP address
  • Browser type
  • Operating system
  • Log data

c) Cookies & Tracking Data

  • Website usage data
  • Session cookies
  • Analytics data

d) Message Data

  • Message templates
  • Recipient phone numbers
  • Delivery status reports
  • Messaging metadata

We do not access personal WhatsApp conversations outside business messaging functions.

3. Purpose of Data Collection

We collect data to:

  • Provide messaging services
  • Process transactions
  • Maintain compliance
  • Improve service performance
  • Ensure security
  • Meet regulatory requirements

4. Consent for WhatsApp & RCS Data Processing

By using our Services, you confirm:

  • You have obtained proper opt-in consent from message recipients.
  • You authorize Riseupclub Info Desk to process messaging data for service delivery.
  • You comply with Meta and telecom data policies.

5. Legal Basis for Processing

Data processing is based on:

  • User consent
  • Contractual necessity
  • Legal compliance
  • Legitimate business interests

6. How We Use Collected Data

We use data for:

  • Account management
  • Message routing
  • Billing
  • Service updates
  • Security monitoring
  • Regulatory compliance

We do not sell personal data.

7. Data Retention & Deletion

Data is retained:

  • For the duration of service usage
  • As required by law
  • For dispute resolution

Users may request deletion by contacting us.

8. Data Sharing with Third Parties

We may share data with:

  • Meta Platforms, Inc. (WhatsApp Business Platform)
  • Telecom operators
  • Cloud hosting providers
  • Regulatory authorities (if required)

All sharing complies with applicable policies and agreements.

9. Security Measures & Encryption

We implement:

  • Secure servers
  • Access controls
  • Data encryption in transit
  • Authentication safeguards

However, no system guarantees 100% security.

10. Cookies & Tracking Technologies

We use cookies for:

  • Session management
  • Analytics
  • Performance tracking

Users may disable cookies in browser settings.

11. Data Transfer & Storage (India-Based)

Data is primarily stored in India.
Certain messaging data may be processed internationally via Meta or telecom networks in accordance with their policies.

12. User Rights

Users may:

  • Request access to data
  • Request correction
  • Request deletion
  • Withdraw consent (subject to legal limitations)

Requests may be sent to our official email.

13. Policy for Children

Our Services are not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.

14. Updates to Privacy Policy

This Privacy Policy may be updated periodically.
Revisions will be published on our website.

15. Governing Law (India)

This Privacy Policy is governed by Indian law.
Disputes shall fall under Nashik jurisdiction courts.

16. Contact Information

Riseupclub Info Desk
Rh.no-1191 Kishor Niwas
Swarbaba Nagar, Satpur
Nashik – 422007, Maharashtra, India
Phone: +91 9623496649
Email: salveroshan24@gmail.com

Stay Secure

Your privacy matters—trust riseupclub info desk to protect your data with care.

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