Riseupclub Info Desk

1. Introduction

Welcome to Riseupclub Info Desk. These Terms & Conditions (“Terms”) govern your access to and use of the services, website, messaging platforms, WhatsApp Business API integrations, Rich Communication Services (RCS) messaging solutions, and related digital communication services (“Services”) offered by Riseupclub Info Desk.

Riseupclub Info Desk is a communication and messaging service provider operating from Nashik, Maharashtra, India. By accessing, registering for, or using our Services, you agree to be legally bound by these Terms in accordance with applicable Indian laws, including but not limited to the Information Technology Act, 2000 and relevant rules thereunder.

If you do not agree with any part of these Terms, you must discontinue use of our Services immediately.

2. Definitions

For the purposes of these Terms:

  • “Company”, “We”, “Us”, or “Our” refers to Riseupclub Info Desk.
  • “User”, “Client”, or “You” refers to any individual, business, or organization using our Services.
  • “Platform” refers to our website, communication systems, dashboards, and messaging integrations.
  • “WhatsApp Official API” refers to the WhatsApp Business Platform provided by Meta Platforms, Inc.
  • “RCS” refers to Rich Communication Services messaging technology provided via telecom operators and aggregators.
  • “Message Content” means text, images, videos, documents, templates, or any data sent through our Services.
  • “Applicable Law” refers to the laws of India.

3. Acceptance of Terms

By accessing or using the Services provided by Riseupclub Info Desk, you confirm that:

  • You are legally competent to enter into a binding agreement.
  • You agree to comply with these Terms.
  • You agree to comply with all applicable Meta Business Policies, WhatsApp Business Policies, telecom regulations, TRAI guidelines, and RCS compliance requirements.

Continued use of the Services constitutes acceptance of any updates made to these Terms.

4. Description of Services

Riseupclub Info Desk provides:

  • WhatsApp Official Business API integration
  • RCS messaging solutions
  • Business communication tools
  • Automated messaging services
  • Customer engagement systems
  • Template message management
  • Communication analytics

We act as a communication facilitator and do not control the content of user-generated messages unless legally required.

5. Eligibility

You must:

  • Be at least 18 years of age.
  • Be legally authorized to represent your business entity (if applicable).
  • Not be barred under Indian law from receiving digital communication services.
  • Provide accurate and complete registration information.

We reserve the right to refuse service to any user violating compliance standards.

6. Account Registration

To access certain Services, you must:

  • Create an account with accurate information.
  • Provide valid business documents (if required for WhatsApp API verification).
  • Maintain confidentiality of login credentials.
  • Notify us immediately in case of unauthorized access.

Riseupclub Info Desk shall not be liable for losses arising from unauthorized account access due to user negligence.

7. User Responsibilities

You agree:

  • Not to send spam, fraudulent, misleading, or unlawful content.
  • Not to send messages without proper user consent.
  • To comply with WhatsApp Commerce and Business Policies.
  • Not to transmit malware or harmful code.
  • To maintain opt-in records for messaging recipients.
  • To honor opt-out requests promptly.

You are solely responsible for the legality and compliance of your message content.

8. Payment & Billing Terms

Where Services are chargeable:

  • Fees shall be communicated in advance.
  • Payments must be made as per agreed pricing.
  • Delayed payments may result in suspension.
  • Taxes including GST shall be applicable as per Indian law.
  • All payments are non-refundable unless otherwise agreed.

We reserve the right to revise pricing with prior notice.

9. Subscription Renewal & Termination

Subscriptions may:

  • Renew automatically unless cancelled prior to renewal date.
  • Be terminated by either party with prior written notice.
  • Be suspended immediately for policy violations.

Upon termination:

  • Access to messaging services may be revoked.
  • Outstanding dues remain payable.
  • Message data retention shall follow our Privacy Policy.

10. Use of WhatsApp Official API & RCS

Use of WhatsApp Official API and RCS messaging is subject to:

  • Approval by Meta Platforms, Inc.
  • Compliance with WhatsApp Business Messaging Policy.
  • Compliance with telecom regulations and TRAI guidelines.
  • Template message approval by Meta.

Riseupclub Info Desk does not guarantee message delivery, approval of templates, or continued access if suspended by Meta or telecom operators.

11. Message Delivery & Compliance Policy

Message delivery depends on:

  • Recipient network availability
  • Platform policies
  • Telecom operator filtering
  • User opt-in status

We reserve the right to block or suspend messaging campaigns that:

  • Violate anti-spam regulations
  • Promote prohibited products/services
  • Contain deceptive or fraudulent material
  • Breach Indian IT laws

12. Intellectual Property Rights

All software, systems, branding, and materials developed by Riseupclub Info Desk remain our intellectual property.

Users retain ownership of their own content but grant us a limited license to process and transmit such content solely for service delivery.

Unauthorized reproduction of our platform, branding, or software is strictly prohibited.

13. Confidentiality

Both parties agree to maintain confidentiality of:

  • Business information
  • Login credentials
  • Customer data
  • Commercial terms

Confidential information shall not be disclosed except:

  • With prior written consent
  • As required by law
  • To comply with regulatory authorities

14. Disclaimer of Warranties

Services are provided on an “as is” and “as available” basis.

Riseupclub Info Desk does not warrant:

  • Uninterrupted service
  • Error-free platform operation
  • Guaranteed message delivery rates
  • Platform approvals by Meta or telecom providers

15. Limitation of Liability

To the maximum extent permitted under Indian law:

  • Our total liability shall not exceed the fees paid in the preceding 3 months.
  • We are not liable for indirect, incidental, or consequential damages.
  • We are not responsible for business losses arising from policy suspensions by Meta or telecom providers.

16. Indemnification

You agree to indemnify and hold harmless Riseupclub Info Desk against:

  • Claims arising from your message content
  • Violation of telecom or WhatsApp policies
  • Breach of applicable laws
  • Third-party complaints due to unsolicited messaging

17. Governing Law (India)

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in Nashik, Maharashtra.

18. Changes to Terms

Riseupclub Info Desk may update these Terms periodically.

Updated versions shall be posted on our website and become effective immediately upon publication.

Continued use after updates constitutes acceptance.

19. Contact Information

Riseupclub Info Desk
Rh.no-1191 Kishor Niwas
Swarbaba Nagar, Satpur
Nashik – 422007, Maharashtra, India
Phone: +91 9623496649
Email: salveroshan24@gmail.com